2. Booking the Studio

1. Bookings are taken on a ‘first in, best dressed’ basis, and as such Management takes no responsibility to ensure your desired Session is available, and will not place any individual’s needs (Management, Resident or Guest) over another’s.

2. Hold Bookings must be made in good faith These bookings only grant you the right for Management to ‘Hold’ the booking until you can confirm. Management may enquire at any time your seriousness in the hold, as other people may wish to book the space.
   a. Hold Bookings are for Residents ONLY and must not exceed twice (2 times) the intended Booking Session (i.e. if you require a Full-Day shoot, you can hold 2 whole days while you confirm your Booking).
   b. Hold Bookings MUST be confirmed at least 7 days (one week) prior to the Session Start and Must be confirmed within 3 days (72 hours) of being placed on Hold. Failure to adhere to this will forfeit your Booking
   c. Cancelation of a confirmed or non-confirmed Hold booking within 4 days (96 hours) prior to the start of the Booking may incur a penalty or fee, (as per Clause 4.1), this will be considered as a ‘Late Cancellation’ and will be charged in accordance to Clause 4.6.
   d. Your booking is not confirmed until requested deposit or full booking fee is received, unless otherwise confirmed in writing by Management.
   e. Hold Bookings are not transferable.

3. Expression of Interest bookings These bookings only grant you the right for Management to ‘Hold’ the booking until you can confirm. Management may enquire at any time your seriousness in the hold, as other people may wish to book the space.
   a. Expression of Interest Bookings are a way to hold the desired booking time for external Guest bookings.
   b. Expression of Interest must be confirmed within 48 hours of submission and are subject to be cancelled by Management if further communication is not received.
   c. Cancelation of a confirmed or non-confirmed Expression of Interest booking within 4 days (96 hours) prior to the start of the Booking may incur a penalty or fee, this will be considered as a ‘Late Cancellation’ and will be charged in accordance to Clause 4.6.
   d. An Expression of Interest is not confirmed until requested deposit or full booking fee is received.
   e. Expression of Interest Bookings are transferable.

4. Out of hours access is only available upon request (this includes Residents)

5. All Booking Sessions must adhere to the time frames set out by The Dale. If you require out of hours, after hours, or any different time frames, you must seek permission from Management in writing prior to the start of your Session.

6. Guest bookings cannot occur after 12am Midnight.

7. Overtime hours occurring after 12am Midnight time will be charged at double rate - $200 for all Guests and Residents

3. Equipment

1. The Dale supplies limited accessories and props, and is not responsible to ensure access to these items for all Bookings.

2. Certain items, such as tables, chairs, backdrops MUST be requested prior to your Session.

3. Hireable equipment is available via our website www.thedale.com.au/equipment and must be requested at least 3 days (72 hours) prior to your Booking. The Dale Studio takes no responsibility to ensure these items are available without prior request.

4. No Equipment, props or items (available or hired) can be outside of the studio. That includes driveway, footpath, backyard or anywhere outside the Premise.

5. Coloured Paper backdrops are available free of charge to use as background. We request you inform Management of your desired colours prior to your Booking so they can ensure it is available for you.
   ’Damage’ or ‘usage’ is charged at $25 per metre (rounded to the nearest half metre). This measurement is taken from either the cut end, or studio mark, up to the position of the ‘damage’.

   Examples of damage are (but not limited to); footprints, folds, rips, punctures, stains, etc.

   Each roll may have about 1m-1.5m of ‘damaged’ paper at the start of it, this is known and marked by the studio. You are welcome to use this area, or turn over and use the other side, free of charge.

6. Any outside equipment is your responsibility to ensure that it is fit for purpose and is used in a safe manner. You must ensure that any electrical equipment you bring into the Space is inspected and tested in accordance with AS/NZS 3760:2010.

7. Any equipment left on the Premises may be liable for ‘Large Storage’ rental charges of up to $150/w. The Dale reserves the right to withhold access to such equipment until this charge has been paid in full. If Equipment has not been removed within 3 months (unless otherwise agreed), it is forfeit and becomes the property of The Dale.

4. Payment, Fees & Cancellation

1. 1. Unless otherwise stated ‘Fees’ occur based on Booking type and are as follows
   a. Half-Day Booking - $50
   b. Full-Day Booking - $100
   c. Multi-Day Booking - $150-$200

2. Residency rates or any other form of Discount placed on your Booking or in your Quote are NOT transferable.

3. Payment must be received prior to the start of your booking.

4. Payment for additional fees incurred from your Session (i.e. additional equipment hire, damages, overtime) will be billed at the end of your Session. These fees must be paid within 7 days, or will face additional late charges. It is preferred additional fees be paid upon the completion of your Session.

5. A 20% or 25% deposit may be asked of you to secure your Booking. This must be paid within 48 hours of notice.
   a. No-Show’ bookings are considered as Cancellations and will incur a penalty fee (as per Clause 4.1) if no deposit is made. Deposits are non-refundable for ‘No-Show’ bookings.
   b. ‘No-Show’ bookings may incur a 50% deposit upon further Bookings of the Studio.
   c. If you cancel your booking more than to 7 days (1 week) prior to your Booking start time, you may be eligible for a full refund of your deposit.
   d. If you cancel your booking more than to 4 days (96 hours) prior to your Booking start time, you may be eligible to transfer your deposit onto another Booking (within 2 weeks of your initial Booking).
   e. You will forfeit your deposit if you Cancel within 4 days (96 hours) of your Booking start time.

6. Cancellations within 4 days (96 hours) of your Booking start time are non-refundable and may incur a Cancellation Fee (as per Clause 4.1). Deposits are Forfeit.

7. Sessions that run under the Booking time are not eligible for any refunds.

5. Damages & Repainting

1. EVA Foam mats are requested to be used for the duration of your booking, unless otherwise agreed with Management. The Dale does not charge repaint fees, and as such, takes no responsibility over the quality of the Cyc, while all due care is still taken.

2. You are solely responsible for any damage to property or equipment (ours or yours) that occurs during your Session.

3. Depending on the nature of your Booking, Management reserves the right to request a Security deposit to be paid Prior to the start of your Session. This Security Deposit is received to ensure any possible damage caused by yourself, guests or any other reason during your Session is covered. This Deposit will be refunded if no damage occurs. Management reserves the right to use your Security Deposit to their discretion.

4. You agree to pay for damage to the Premises including spills, excessive wear, marks or stains on furniture, or painted surfaces or other, damage to equipment or any additional or specific cleaning requirements that occurs during your Session.